Privacy Policy
Effective Date: [13-08-2024]
Introduction
At Silver Corner Trading LLC , we prioritize your privacy. This Privacy Policy outlines the types of information we collect, how we use and protect that information, and your rights regarding your personal data when you visit our website, www.silvercorneruae.com, use our services, or otherwise engage with us. Please review this policy carefully. If you do not agree with its terms, please do not access or use our website.
Information We Collect
We collect various types of information to provide and improve our services to you:
1. Personal Information
This includes details such as your name, email address, phone number, and shipping address, which you may provide when registering on our website, subscribing to newsletters, or engaging in other activities on our site. Providing personal information is voluntary, but it may be necessary for certain features or services.
2. Automatically Collected Information
When you visit our site, we may automatically collect certain information, such as your IP address, browser type, operating system, and the pages you visit. This helps us understand how you use our website and improve your user experience.
3. Social Media Data
If you choose to link your social media accounts with our website, we may access information from those accounts, such as your profile name, picture, and other public information available on your social profiles.
4. Device Information
We may collect data about the device you use to access our website, including the device’s model, operating system, and location if location services are enabled.
5. Third-Party Information
We may receive information about you from third parties, such as business partners or social networks, if you interact with us through those platforms.
6. Survey and Contest Information
We may also collect information you provide when participating in surveys, contests, or giveaways.
How We Use Your Information
We use the information we collect to:
Manage your account and provide you with customer support.
Process and manage your orders and related transactions.
Improve and personalize your experience on our website.
Communicate with you about your account, orders, or inquiries.
Send you promotional content and updates, with your consent.
Monitor website usage and trends to enhance our services.
Ensure security and prevent fraudulent activities.
Respond to your feedback and questions.
Sharing Your Information
We may share your information in specific circumstances:
1. Legal Compliance
We may disclose your information if required by law or to protect our rights, comply with a judicial proceeding, court order, or legal process.
2. Business Transfers
In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred to the new entity.
3. Service Providers
We may share your information with third-party service providers who assist us with payment processing, data analysis, email delivery, and other business operations.
4. Marketing
With your permission, we may share your information with partners for marketing purposes.
5. Public Interactions
If you post on our website or social media, your comments or contributions may be publicly visible.
6. Advertisers
We may use third-party advertising services that collect information through cookies or other technologies to serve you relevant ads based on your browsing behavior.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us understand user behavior, track interactions, and improve our site’s functionality. You can manage your cookie preferences through your browser settings.
Third-Party Websites
Our website may contain links to other sites not operated by us. We are not responsible for the content or privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Data Security
We employ reasonable security measures to protect your information from unauthorized access and disclosure. However, please be aware that no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.
Payment Information
Silver Corner Trading LLC does not process any payments through our website. All transactions and payments are conducted offline or through other designated channels as instructed by our team. Therefore, we do not collect or store any financial information on our website.
Children’s Privacy
Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on this page.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Silver Corner Trading LLC
Phone: +97143967799
Email: sales@silvercorneruae.com
Address: Silver Corner Trading L.L.C, Head Office, Office no -12, Corridor no : 1 Hamsah A Building , Near Ansar Gallery, Al Karama , Dubai
Effective Date: [23-10-2026]
1. Acceptance of Terms
These Terms of Service (“Terms”) govern your use of the services offered by Silver Corner Trading LLC (“Silver Corner”, “SCT”, “we”, “us”, or “our”) through www.silvercorneruae.com (the “Website”) and through our sales, installation, and support teams. By using our Website or services, you agree to these Terms and our Privacy Policy.
2. Our Services
Silver Corner Trading LLC provides the following services in the UAE:
Supply of water filtration systems, RO systems, media filters, UV sterilizers, bottle filling stations, water dispensers, and water softeners.
Product consultation, system sizing, and quotations.
Installation and commissioning, where agreed.
Maintenance, filter replacement, and after-sales support, where agreed.
Website enquiry and communication services (contact forms, quote requests, and email responses).
The scope, price, and timeline of each service are defined in the quotation, invoice, or written agreement issued by us.
3. Eligibility
You must be at least 18 years old and legally capable of entering into a binding agreement. If you use our services on behalf of a company, you confirm that you are authorized to bind that company.
4. Website Enquiries and Communications
When you submit a form on our Website, you consent to us contacting you by email, phone, or WhatsApp regarding your enquiry.
Our Website sends emails (such as enquiry confirmations and replies) through our business email account using the Gmail SMTP service. These emails are used only to respond to you and deliver our services.
We do not send promotional emails without your consent. You may opt out at any time by writing to sales@silvercorneruae.com.
5. User Responsibilities
You agree to:
Provide accurate and complete information (contact details, site details, water quality or usage requirements).
Provide safe and reasonable access to the site for installation or service visits.
Ensure that required utilities (power, water supply, drainage) are available as per our technical requirements.
Not misuse the Website or our services for unlawful, fraudulent, or abusive purposes.
6. Quotations and Service Agreements
Quotations are valid for the period stated, or 15 days if not stated.
A service is confirmed only after written acceptance (purchase order, signed quotation, or email confirmation) and, where applicable, receipt of the agreed advance payment.
Any changes to the scope of work may affect the price and timeline and must be agreed in writing.
7. Fees and Payment
Fees are in UAE Dirhams (AED) and exclusive of VAT unless stated otherwise.
Payments are made offline by bank transfer, cheque, cash, or other methods communicated by our team. We do not process online payments through the Website.
Late payments may result in suspension of services or deliveries until the outstanding amount is cleared.
8. Installation and Maintenance Services
Installation is carried out by our authorized technicians according to manufacturer guidelines.
Service dates are estimates and may be rescheduled due to site readiness, weather, or other circumstances beyond our control.
Maintenance and filter replacement intervals depend on water quality and usage. Failure to service the system on time may affect performance and warranty.
Any work done by third parties on the installed system without our approval may void our service commitments.
9. Warranty and Service Limitations
Manufacturer warranties apply to supplied products as per the warranty terms of each product. Our services are performed with reasonable skill and care. We are not responsible for issues caused by poor incoming water quality, unsuitable site conditions, misuse, unauthorized modifications, or use of non-genuine parts.
10. Cancellation of Services
You may cancel a service request before work begins by informing us in writing.
If materials have been ordered or work has started, the costs already incurred are non-refundable.
We may cancel or suspend a service if you breach these Terms, if access to the site is not provided, or if payment is not received as agreed.
11. Intellectual Property
All Website content, logos, designs, and materials belong to Silver Corner Trading LLC or its licensors. Brand names such as Pentair and Everpure belong to their respective owners. You may not copy or reuse them without written permission.
12. Third-Party Services
Our Website and services may rely on third-party providers, including Google (for email delivery), hosting companies, and manufacturers. Their services are governed by their own terms and privacy policies, and we are not responsible for their availability or practices.
13. Privacy and Data Protection
We handle your personal data according to our Privacy Policy. This includes how we use Google user data strictly for sending website emails, in line with the Google API Services User Data Policy, including the Limited Use requirements.
14. Disclaimer
Our Website and services are provided “as is” and “as available”. We do not guarantee uninterrupted or error-free operation of the Website. Technical specifications provided are general guidance and should be verified for your specific application.
15. Limitation of Liability
To the fullest extent permitted by UAE law, Silver Corner Trading LLC is not liable for indirect, incidental, or consequential losses, including loss of profit, business, or data. Our total liability for any claim related to a service shall not exceed the amount paid for that specific service.
16. Force Majeure
We are not liable for failure or delay in performing our obligations due to events beyond our reasonable control, including natural events, supply chain disruptions, government actions, strikes, or utility failures.
17. Suspension and Termination
We may suspend or terminate your access to the Website or our services if you violate these Terms or misuse our services. Sections that by their nature should survive termination (payment, liability, intellectual property) will continue to apply.
18. Changes to These Terms
We may revise these Terms from time to time. Updated Terms will be posted on this page with a new effective date. Continued use of our Website or services means you accept the changes.
19. Governing Law and Disputes
These Terms are governed by the laws of the United Arab Emirates as applied in the Emirate of Dubai. We will first try to resolve any dispute amicably. Failing that, the courts of Dubai shall have exclusive jurisdiction.
20. Contact Us
Silver Corner Trading LLC
Phone: +971 4 396 7799
Email: sales@silvercorneruae.com
Address: Head Office, Office no -12, Corridor no: 1 Hamsah A Building, Near Ansar Gallery, Al Karama, Dubai